General

Planning an Installation

• Planning a successful Implementation

Hardware

• Communications Hub Technical Specifications
• XY Sensor Technical Specifications

Annoucements

• Release Notes - Customers
• Hub Max Sensors Update to Protocol - February 2022

FAQ

• What support does XY Sense offer?
• Does the system integrate with IWMS or BMS solutions?

Quoting

FAQ

• Create a PSL
• Sensor Positioning Examples
• Registering a new Project
• Details to set up XY Sense as a vendor
• What information do I need to provide XY Sense for an order?
• What information do I need to provide XY Sense for a Proposed Sensor Layout?
• See all 10 articles

Installation

Flex

• How to install Flex Area Sensors

Planning

• Validating Floorplan & Sensor Location Accuracy Background
• Obstructions Calculator
• Connecting to Customer's Provided Network
• Sim Card Requirements
• What does a rod mounted sensor look like?
• Conducting a Site Walkthrough
• See all 16 articles

Sensor Installation

• 1. Record the Sensor ID & Location
• 2. Mounting Bracket Direction
• 3(a). Installing a Sensor - Suspended Ceiling
• 3(b). Installing a Sensor - Exposed Concrete
• 4. Record Sensor ID and Location
• Installing Sensors with no Hub

Hub Installation

• Hub Installation Overview
• Types of Hubs
• Installing the Hub to a wall or bulkhead
• Installing the Hub using threaded rod

Troubleshooting

• Troubleshooting an Offline Sensor
• Replacing a V1.0 with V1.1 Sensor
• Sensor Installation (v1.1 into 1.0 Project)
• Replacing Sensor (Sensor Version 1.0)
• Is the sensor level?
• Can the Cat5 Cables be extended?

Commissioning

Commissioning

• Add a sensor location (area & entry)
• Commissioning Process (Area)
• Commissioning Overview
• Sensor Geofencing

Troubleshooting

• Troubleshooting Commissioning
• Deleting a sensor
• What do the various coloured dots and squares mean?
• Ensure the lens cap has been removed

XY Sense Portal & Analytics

Introduction

• Analytics Dashboard Definitions
• Logging in for the first time
• Navigating the XY Sense Portal
• Adding Users & Permissions

Space Mapping

• What are Space Types and Groups? 📺
• How do I map spaces? 📺
• How do I map groups? 📺
• How can I change mapped spaces or groups? 📺
• Duplicating a space

Analytics Dashboards

• Capacity, Occupancy, and Fullness Introduction 📺
• Collaborative Spaces Utilization & Meeting Breakdown (Dashboard Spotlight) 📺
• Introduction to Dashboards 📺
• Neighbourhood Balancing (Dashboard Spotlight) 📺
• Neighbourhood Simulation (Dashboard Spotlight) 📺
• Popular Spaces (Dashboard Spotlight) 📺
• See all 14 articles

Analytics Use Cases

• Dashboard Use Cases - Portfolio Management
• Dashboard Use Cases - Workplace Behavior Management

SSO - Single Sign On

• How to setup OpenID Connect SSO for Azure AD
• How to setup & manage SSO in XY Application
• How to setup SAML2.0 SSO for Azure AD
• How to setup SSO for Okta (Open ID Connect)

API

• Getting started with the XY Sense API
• How to obtain an API key

Analytics Demo Trial

• Analytics Demo

FAQs

• How can I update a floorplan?
• How is Utilisation calculated?
• Export XY Sense Data
• Activity Thresholds
• Portal Issues - Web Error Logs
• How to find saved Cognito passwords
• See all 8 articles