General

Hardware

• Communications Hub Technical Specifications
• XY Sensor Technical Specifications

Annoucements

• Hub Max Sensors Update to Protocol - February 2022

FAQ

• What support does XY Sense offer?
• Does the system integrate with IWMS or BMS solutions?

Quoting

FAQ

• Sensor Positioning Examples
• Registering a new Project
• Details to set up XY Sense as a vendor
• What information do I need to provide XY Sense for an order?
• What information do I need to provide XY Sense for a Proposed Sensor Layout?
• What type of scale should I provide?
• See all 8 articles

Installation

Planning

• Obstructions Calculator
• Connecting to Customer's Provided Network
• Sim Card Requirements
• What does a rod mounted sensor look like?
• Conducting a Site Walkthrough
• Can I use PoE infrastructure?
• See all 15 articles

Sensor Installation

• Installing Sensors with no Hub
• 1. Record the Sensor ID & Location
• 2. Mounting Bracket Direction
• 3(a). Installing a Sensor - Suspended Ceiling
• 3(b). Installing a Sensor - Exposed Concrete
• 4. Record Sensor ID and Location

Hub Installation

• Hub Installation Overview
• Types of Hubs
• Installing the Hub to a wall or bulkhead
• Installing the Hub using threaded rod

Troubleshooting

• Replacing a V1.0 with V1.1 Sensor
• Sensor Installation (v1.1 into 1.0 Project)
• Replacing Sensor (Sensor Version 1.0)
• Is the sensor level?
• Can the Cat5 Cables be extended?

Commissioning

Commissioning

• Add a sensor location
• Commissioning Process
• Commissioning Overview

Troubleshooting

• Troubleshooting Commissioning
• Deleting a sensor
• What do the various coloured dots and squares mean?
• Ensure the lens cap has been removed

XY Sense Portal & Analytics

FAQs

• Export XY Sense Data

Introduction

• Logging in for the first time
• Introduction to Dashboards
• Navigating the XY Sense Portal
• Adding Users & Permissions
• How is Utilisation calculated?
• Activity Thresholds
• See all 13 articles

Spaces and Groups

• How can I change mapped spaces or groups? 📺
• Sensor Geofencing
• Mapping Spaces
• How do you easily duplicate a space?
• How do I map spaces? 📺
• How do I map groups? 📺
• See all 7 articles

Dashboards

• Collaborative Spaces Utilization & Meeting Breakdown
• Neighbourhood Balancing (Dashboard Spotlight) 📺
• Neighbourhood Simulation (Dashboard Spotlight) 📺
• Portfolio (Dashboard Spotlight) 📺
• Predictive Utilisation (Dashboard Spotlight) 📺
• Utilisation Report (Weekly)
• See all 12 articles

API

• Getting started with the XY Sense API
• How to obtain an API key