Analytics Dashboard Definitions

Metrics & Definitions

General Terms

Term	Definition	Use case	Example
Space	A work setting represented by a mapped area on the floorplan	N/A	Workpoint, meeting room
Workpoints	Workpoints are used as a grouping in overall space utilization reporting, to refer to personal workspaces parent space type	Measure overall workpoint utilization
Collaboration Spaces	Collaboration spaces are used as a grouping in overall space utilization reporting, to refer to Collaboration Space and Meeting Room parent space types	Measure overall collaboration space utilization
Global space type	Broader classifications of space used to classify ‘Me’, ‘We’ and wellness spaces	Slice data by their broader category	Personal Workspaces, Collaboration Spaces, Meeting Room
Personal Workspaces	A space designed as an individual workspace outfitted with furnishings, accessories and equipment (e.g., desk or work surface, chair, computer) for users to perform tasks ascribed to their job function	N/A	Workpoints, sit-stand desks, office, touchdown spaces
Collaboration Spaces	A non-enclosed space designed for collaboration work of multi-person capacity	N/A	Project spaces, open collaboration areas, breakout spaces
Meeting Room	An enclosed space designed for group meetings from 2 persons upwards with furniture and AV fittings to suit the size of the room.	N/A	Meeting rooms, training rooms, conference room
Amenity	A space that is a shared facility for supporting day-to-day office work	N/A	Tea point, charging station, cafe, wellness room, toilet
Space type	Classifications of work settings within parent space types, often using custom terminology. XY Sense’s standard space types are workpoints, meeting rooms, project spaces, breakout space, phone booth, training room and office	Slice and filter data by the type of space	Workpoint, meeting room
Space group	A classification of space indicating that they have a common attribute	Filter data by space group (e.g. team or neighbourhood)	E.g. neighbourhood, team, department, zone
Occupant	Number of people within a space at a certain time as detected by XY sensors	N/A
Capacity	The maximum number of people a space can fit	N/A
Session	A session is classified as block of time a space is continually occupied greater than 5 minutes such as meetings	N/A
Camp	Camping is classified as when a space is continuously not occupied for a duration of time in between visits. This is an indicator that the space has passively been occupied (e.g. with belongings etc.)	N/A	N/A

Utilization metrics

Term	Definition	Calculation	Use Case	Example
Spaces used	Average number of spaces that were occupied across a time period (typically hourly / daily)	Count of spaces that were occupied for a total duration of time during the day / hour that exceeds the daily or hourly threshold		On Mondays, 5 meeting rooms are used on average.
Spaces never used	Number of spaces that were never occupied across the time period	Count of spaces with zero utilization across the date range. Total time occupied per day = 0, or total time occupied is <1minute per 10minute interval	Rightsizing: measures the percentage of desks that are never used to manage the oversupply of spaces.	23 Spaces were never used across the last 3 months.
Target Utilization	Target range for space utilization for an organization as an indicator of ideal utilization / ‘well utilized’	N/A	Setting goals and benchmarks to measure progress	Our target ideal range is 50-80% utilization.
Average Utilization	A percentage of available space that has been occupied over a period of time.	The average of the number of spaces used/ total spaces	Optimize space type mix: See percentage of each space type that has been used at any given time to see over or under supply of spaces Identify weekly patterns: daily utilization rate over a standard working week that indicates weekly occupancy patterns. E.g., for most utilization rate tends to peak on Tues, Weds, Thus, and trough on Mons, Fris.	The average daily utilization of workpoints is 34%, this means 34 out of 100 desks are used on average for a given day across the time period.
Peak utilization	The max percentage of spaces that were used over a period of time i.e. daily or hourly	The maximum value of peak daily utilization across the time range	Optimise services for popular days / facilitate change mgmt: to find out which day of the week your office typically sees the most spaces used and highest activity.	The peak utilization of meeting rooms is 100%, which means all meeting rooms had been occupied during the busiest day across the time range.

Occupancy metrics

Term	Definition	Calculation	Use Case	Example
Average occupants	Average number of people in the space when it is occupied	Average of the count of the number of people in the space where occupancy > 0		On average, this meeting room has 3 occupants using it
Average occupancy	The number of people in a space as a percentage of the space’s capacity	Dividing average occupants / total capacity		On average, meeting rooms are at 60% of its capacity
Peak occupants	The maximum number of people occupying the space at any time	Dividing the maximum number of people in the space by the total capacity of that space.
Peak occupancy	The maximum number of people in a space across the time period as a percentage of the space’s capacity	Dividing the maximum number of people occupying the space in a period of time by the total capacity of that space
Average Peak occupancy	Indicating the general busyness of the space by taking the average of the maximum number of people in a space everyday across the time period	Dividing the sum of the maximum number of people occupying the space from every day, by sum of the total capacity every day

Time in use metrics

Term

Definition

Calculation

Use Case

Example

Hours occupied

The average of the total hours a space is occupied per day

Average (Sum hours occupied per day/total days)

Identify how often a space is being actively occupied

Meeting rooms are occupied on average for 3 hours on a given day

E.g. 3.9 hours of average total usage per day could mean: a person sits for 10 min then 44min then 3 hrs.

Meetings, visits and camping metrics

Term	Definition	Calculation	Use Case	Example
Number of sessions	Number of times that a space has been frequented for a finite length of time (Session)		Identify if a space is being used by many or few individuals
Session duration	Time a space is occupied during each use.	Total time of consecutive usage of a space across 1 minute intervals.		E.g. 09:00-09:10 - 10mins 09:10 - 09:20 - 4 mins Total meeting duration = 14 mins
Number of camps	Number of times a space has an occurrence of camping
Camp duration	The total duration of time a space is continuously not occupied for in between visits

Cost Metrics