Replacing a V1.0 with V1.1 Sensor

In situations where a V1.0 sensor fails it needs to be replaced with a V1.1 sensor 

Hardware Provided by XY Sense 

Hardware Image	Name	Description
	XY Sensor	Flat mounted on the ceiling Contains 2 RJ45 sockets (in/out). Mounted in view of nearby workstations to measure occupancy.  Ceiling mount screwed to ceiling substrate via 3 x hollow wall anchors or threaded rod
	Mounting Bracket	Gets installed to the ceiling and the XY Sensor clips to this, provided with each sensor
	V1.0 to v1.1 Adaptor	Connection Adaptor to connect V1.1 Sensor to V1.0 Infrastructure

Equipment Required

• Drill with 8mm and 20mm bits
• Hollow wall anchor setting tool
• Laptop

1. Unclip v1 sensor

Slide sensor across until the plate unclicks. Unclip and rotate faulty v1.0 Sensor to remove.

Note the two raised bumps on the cable side of the sensor. These hold the bracket in place and produce the click.

Unplug both ethernet and power cables from the sensor

2. Remove v1 bracket

Depending on mounting bracket type either remove bracket or ceiling plate
Unscrew middle screw on the v1.0 bracket
Remove screws which are fixing the bracket to the ceiling

Note - alternative adaptor bracket to be removed may look like this below

3. Connect Adaptor to old cables.

Push excess cabling into the ceiling.

Adaptor once connected looks like this:

4. Install V1.1 Bracket 

• Use Hollow wall anchors; M4, with substrate thickness of 13mm (plasterboard) or 20mm (tiles), to fix the bracket to roof. 
• Locate the arrow on the sensor
• Install all mounting brackets with the arrow directing towards the top of the floor plan (in the portal/on the plans)
• Align all arrows on the bracket to the same direction (this will make step 4 calibration much easier).
  • 8mm – wall anchors – qty 3 
  • 20mm – cable penetration
• Note - Where a T-bar was used for the v1.0 install - install new v1.1 sensor as close as possible to the original position.

5. Record sensor ID 

Record Sensor ID Number (eg. 68271980d185) before attaching the sensor to the bracket

6. Connect adaptor to sensor 

Connect Ethernet cable to sensor. Can be plugged into either in/out port.

7. Clip sensor onto bracket

Align arrow on sensor to arrow on roof bracket. Sensor rotates clockwise into the bracket.

8. Remove lens cap

Please remember to remove the lens cap! Sensor will not work and will need to return to site if these are left on.

Commissioning 

Login to App

• You will receive an email with your login credentials prior to the installation
• Visit https://app.xysense.io/

TIPS & TICKS: Your account invitation is only active for 7 days after it was sent
please ensure you login within this time frame

Navigate to the correct floor

• Find the correct building address and navigate to the floor or space that is being installed
• Note: “Spaces” and “Neighbourhoods” will likely be “0” for all floors that are not set up. These are features for the end customer to analyse their space utilisation. 
  

Retrieve ID from Sensor

• Remember to perform this step before installing in the ceiling 
• Sensor ID is found on the XY Sense Sticker under the barcode
• This ID is allocated on a customer basis by XY Sense
• The ID is 9 characters (e.g. 0100036d3 including letters a-f)

Select Sensor Location

• Highlight the old sensor (this sensor should be indicated to be offline with a red circle.)
• Click the Delete Key on your keyboard to remove the sensor. 
• Click +
• Click install sensor

Enter Sensor ID & Height

• Enter the ID from the previous step
• If you enter a valid ID it will show up in the dropdown menu
• If you see “No Results” please double check you have entered the correct ID

TIPS & TICKS: type in the last 4 digits only

• The ceiling height is the height measured from the floor to the lens (either taken from the floorplan or measured using a laser distometer)
• This value can be used for all sensors on a floor (double-check meeting room heights as they might differ)

 

IDENTIFY YOUR LOCATION RELATIVE TO THE SENSOR

• Stand in a fixed position relative to the floorplan and sensor, near something structural rather than furniture
• You should see a consistent green dot appearing which represents your location measured by the sensor
• Ensure the area is clear except for you. You might see random green dots appear, these are errors and can be ignored
• If you see other consistent dots, these might be errors caused by chairs and other objects. Move around to see which dot is you and ignore the others.

ROTATE THE ANGLE OF THE SENSOR

• Click on “Set”. This allows you to rotate sensor orientation
• Rotate the sensor until the solid green dot appears where you are standing
• Click “Done” once you are satisfied with the calibration

TEST THE LOCATION

• Sit in different seats to ensure accuracy
• Stand at fixed points 
• Adjust the rotation as necessary